Tensions between employees can impact the whole team dynamic, as well as people’s wellbeing and ability to contribute to the work of the organisation.
Conflicts can occur for a variety of reasons – for example, different styles of working, sets of values or beliefs, backgrounds and aspects of identity. The issues can go to the heart of what is important to people and be deep-rooted.
The best time to address conflict is early, as soon as you start spotting the tensions – but the second best time is right now, as you’re reading this.
Mediation is a facilitated conversation that supports participants in situations of conflict or disagreement and where communication may have broken down. It is about looking forward rather than backward.
As a mediator, I guide a structured process which can help participants become ‘unstuck’.
Research by ACAS found that approximately 75% of workplace mediations resulted in settlements being made (in civil and commercial mediation contexts, this statistic is over 90%).
If you have a workplace dispute or a civil or commercial dispute, I offer a sensitive and confidential mediation service. I qualified with, and am a member of, the Society of Mediators and also support them as Faculty, helping future mediators to learn.
If you’re looking for a mediator, or wondering if mediation is the right step, get in touch for a no-obligation conversation.
